Fact Check

Is Disney Hiring for Remote, Entry-Level Jobs in Data Entry, Customer Service?

According to online ads, employees would enjoy "free theme park tickets," too.

Published Dec 13, 2023

A view of Sleeping Beauty Castle at Disneyland Park on July 15, 2023 in Anaheim, California. (Photo by AaronP/Bauer-Griffin/GC Images) (AaronP/Bauer-Griffin/GC Images)
A view of Sleeping Beauty Castle at Disneyland Park on July 15, 2023 in Anaheim, California. (Photo by AaronP/Bauer-Griffin/GC Images)
Claim:
An online advertisement accurately reports that Disney is hiring for remote job positions for data entry and customer service.

On Dec. 13, 2023, we researched online advertisements that were displayed on YouTube and other websites that claimed Disney was hiring remote workers to fill various data-entry job roles. The ads showed the Disney logo and two small castles. The text in the ads specified that there was "no experience necessary" and that the work-from-home (WFH) positions would pay up to $23 per hour.

Online ads claimed that Disney was hiring urgently and nationwide for various remote data entry and customer service positions, including some that would come with free theme park tickets to Disneyland or Disney World.

Another similar ad showed the Disney logo with a picture of the Pixar Pal-A-Round ferris wheel at the Disney California Adventure theme park. The ad promised remote customer-service jobs with Disney and said that selected candidates would start at a pay rate of $18 per hour. In red lettering, the ad also promised free theme park tickets.

Online ads claimed that Disney was hiring urgently and nationwide for various remote data entry and customer service positions, including some that would come with free theme park tickets to Disneyland or Disney World.

We found several additional iterations of these same sorts of ads. All of them mentioned Disney and lower-paying jobs that could be done from home.

However, as we noted above with our fact-check rating, the ads were false. We found no evidence that Disney was hiring for remote positions for data entry or customer service, nor did we find other entry-level roles that would come with free theme park tickets.

As of mid-December 2023, a search of Disney's careers website showed 920 total job listings. Only three of the 920 positions were specified as being remote and were listings for a designer, an animator and an engineer.

These sorts of misleading job ads have been displayed online throughout 2023. They have all led to several different websites.

As of December 2023, the same advertiser displaying the Disney job ads was also paying to display ads that claimed Amazon was hiring delivery drivers with a "$3,000 sign-on bonus," according to the Google Ads Transparency Center website (archived). We were unable to find a way to contact the advertiser to ask about the ads.

Some ads from the same advertiser also said that Delta Air Lines was hiring for for remote job openings that would include "free flights for employees." Another one claimed that Netflix was hiring for remote customer-service jobs that would come with a free streaming subscription, free lunches and free insurance.

None of these ads led to the jobs that had been described.

A search for more information about the ads led us to several online complaints about their misleading nature, including posts on Reddit, X and Google's Gmail Help community. Some of the posts made claims that the ads involved phishing scams and malware. We were unable to confirm these claims.

While the purpose of the ads was not completely clear, we did notice that some of the purported job board websites that the ads eventually redirected to would ask users if they agreed to be contacted via phone calls, text messages and emails by over 170 of what were called "marketing partners." In other words, the goal of the clickbait ads about various nonexistent job roles may have been primarily about creating a way for one or more people (e.g., the advertiser on Google) to receive some sort of affiliate-marketing (or other kind of) commission based upon misleading online users from the get-go.

This story will be updated if we receive more details.

Sources

@KC6UFM. X, 11 Dec. 2023, https://twitter.com/KC6UFM/status/1734348051177976104.

“Transparency Center.” Google Ads, https://adstransparency.google.com/.

u/Chaomayhem. “It’s a Travesty That Google Clearly Doesn’t Care about the Quality of Ads Run on YouTube.” r/marketing via Reddit.com, 7 Sept. 2023, https://www.reddit.com/r/marketing/comments/16ck905/its_a_travesty_that_google_clearly_doesnt_care/.

User 13516083175457701794. “There Are Ads That Google Keeps Promoting and Showing to Me That Are PHISHING SCAMS. - Gmail Community.” Gmail Help via Google Support, 30 Apr. 2023, https://support.google.com/mail/thread/213536488/there-are-ads-that-google-keeps-promoting-and-showing-to-me-that-are-phishing-scams.

“Working at Disney.” Jobs and Careers at Disney, https://jobs.disneycareers.com/.

Jordan Liles is a Senior Reporter who has been with Snopes since 2016.

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